Privacy Notice

Last updated: 19 September 2026

1. Who we are

Commercial Digital is a digital consultancy providing PPC management, digital performance reviews, websites and digital consultancy.

For data protection purposes, the organisation responsible for your personal data is:

Legal name: [insert your legal name or company name]
Trading name: Commercial Digital
Email: hello@commercialdigital.co.uk
Address: 10 Dukes Road, Eaton Socon, St Neots, Cambridgeshire, PE19 8DD

In this notice, “we”, “us” and “our” refer to Commercial Digital.

2. What information we collect

We may collect the following information when you contact us or use this website:

  • Your name
  • Work email address
  • Website address
  • Company or organisation details
  • Information you include in your enquiry
  • Details of our communications with you
  • Technical information such as IP address, browser type and device information
  • Website usage information collected through cookies or similar technologies, where applicable

Please do not submit passwords, payment-card details or other sensitive information through our website enquiry forms.

3. How we use your information

We use personal information to:

  • Respond to enquiries and requests
  • Understand the services or support you are interested in
  • Arrange calls or follow-up discussions
  • Prepare proposals, scopes and quotations
  • Deliver services where you become a client
  • Maintain business and communication records
  • Manage invoices, payments and contractual administration
  • Improve our website, services and user experience
  • Meet legal, accounting and regulatory obligations
  • Protect the security of our website, systems and business

We will only use your information for purposes that are compatible with the reason it was collected, unless the law allows or requires us to use it for another purpose.

4. Our lawful bases

Depending on the circumstances, we rely on one or more of the following lawful bases:

  • Legitimate interests: to respond to enquiries, manage our business, improve our services and maintain appropriate business records.
  • Contract: where processing is necessary to provide services or take steps before entering into an agreement.
  • Legal obligation: where we need to retain or use information to comply with legal, tax or accounting requirements.
  • Consent: where you have clearly agreed to a particular use, such as receiving marketing communications or accepting non-essential cookies.

You can withdraw consent at any time where we rely on consent.

5. Who we share information with

We may share personal information with trusted suppliers and service providers where necessary to operate our business, including:

  • Website hosting and infrastructure providers
  • WordPress and Contact Form 7 systems
  • GoDaddy, where it provides hosting or domain services
  • Microsoft 365, which provides our business email service
  • Email delivery or SMTP providers, where used
  • Analytics, security and website-performance providers, where enabled
  • Accountants, professional advisers or insurers
  • Law-enforcement or regulatory bodies where we are legally required to do so

We do not sell your personal information.

Our service providers may process information outside the UK. Where this occurs, we will take appropriate steps to ensure that suitable legal safeguards are in place.

6. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Our usual retention approach is:

  • Website enquiries: normally up to 12 months after our last meaningful contact, unless the enquiry becomes a client relationship.
  • Client and project records: for the duration of the relationship and for as long afterwards as necessary for legal, accounting, insurance or dispute-resolution purposes.
  • Marketing preferences: until you unsubscribe, withdraw consent or we otherwise determine that the information is no longer required.
  • Technical and security records: for as long as reasonably necessary to protect and maintain the website and systems.

We may retain information for longer where we have a legal obligation or a legitimate need to establish, exercise or defend legal claims.

7. Your rights

Depending on the circumstances, you may have rights to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your information
  • Ask us to restrict how we use your information
  • Object to certain uses of your information
  • Request a copy of information in a portable format
  • Withdraw consent where processing is based on consent

To exercise a right, contact us at:

hello@commercialdigital.co.uk

We may need to verify your identity before responding. We normally respond within one month, although this may be extended where a request is complex or where the law permits.

8. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office .

9. Cookies

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to operate. Other cookies, such as analytics, advertising or embedded-content cookies, may only be used where appropriate consent has been obtained.

You can manage cookies through your browser settings and, where available, through our cookie-preference tool.

If we add new analytics, advertising, video, mapping, social-media or other non-essential services, we may update this notice and our cookie controls.

10. Website security

We take reasonable technical and organisational steps to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure.

11. Third-party websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of those third parties.

You should review their privacy notices before providing them with personal information.

12. Changes to this notice

We may update this Privacy Notice from time to time to reflect changes to our services, technology, legal obligations or data-processing arrangements.

The latest version will always be published on this page, with the date shown at the top.

13. Contact us

If you have any questions about this Privacy Notice or how we use personal information, contact:

Commercial Digital
Email: hello@commercialdigital.co.uk
Address: 10 Dukes Road, Eaton Socon, St Neots, Cambridgeshire, PE19 8DD